Returns & Exchanges
At Liberal Jewellery, we want you to feel confident in every piece you wear, which is why we offer a 30-day return policy for a seamless shopping experience. If your selection doesn't perfectly complement your style, we are happy to facilitate a return or exchange for items in their original, unworn condition.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Prepare Your Package
Carefully place the jewellery in its original branded packaging and secure it within a padded shipping box to prevent damage during transit.
Attach the Shipping Label
Download and print the prepaid shipping label provided via email, then affix it clearly to the outside of your return parcel.
Receive Your Refund
Once our artisans inspect the returned item for quality assurance, we will process your refund or exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing