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Returns & Exchanges

At Liberal Jewellery, we want you to feel confident in every piece you wear, which is why we offer a 30-day return policy for a seamless shopping experience. If your selection doesn't perfectly complement your style, we are happy to facilitate a return or exchange for items in their original, unworn condition.

1

Initiate Your Request

Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

2

Prepare Your Package

Carefully place the jewellery in its original branded packaging and secure it within a padded shipping box to prevent damage during transit.

3

Attach the Shipping Label

Download and print the prepaid shipping label provided via email, then affix it clearly to the outside of your return parcel.

4

Receive Your Refund

Once our artisans inspect the returned item for quality assurance, we will process your refund or exchange within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing