Frequently Asked Questions
Everything you need to know about our handcrafted collections.
What materials are used in Liberal Jewellery pieces?
We use high-quality materials including 18k gold plating, 925 sterling silver, and ethically sourced gemstones to ensure durability and a premium finish.
How long does shipping take?
Standard domestic shipping typically takes 3-5 business days, while international orders may take 7-14 business days depending on the destination.
What is your return policy?
We offer a 30-day return policy for most items. Products must be in their original, unworn condition and include all original packaging.
Do you offer a warranty on your jewellery?
Yes, all Liberal Jewellery items come with a 12-month warranty covering any manufacturing defects from the date of purchase.
How should I care for my jewellery to prevent tarnishing?
To maintain shine, avoid contact with water, perfumes, and lotions. Store your pieces in a cool, dry place, preferably in the provided microfiber pouch.
Can I track my order once it has been placed?
Absolutely. Once your order is dispatched, you will receive an email with a tracking number and a link to monitor your delivery progress.